With Zonka, you can send plain-text emails to respondents, if you have the email address field in the survey and if the respondent has filled it up. The emails sent to respondents will display the outgoing email address that you verify and set in your Zonka Admin account.

Setup a Sender email id which will be used for sending survey emails to your contacts.

Manage Respondent Reply Email

To set Respondent Reply Email

• Select Company Settings from settings drop-down on the right top corner.
• Now select Outgoing Email.
• In the Manage Respondent Reply Email section click Edit
• Add the Sender Name and Outgoing Email Address and click Update

Manage Sender Email

To set Sender Email

• Select Company Settings from settings drop-down on the right top corner.
• Now select Outgoing Email.
• In the Manage Sender section click Edit
• Add the Sender Name and Sender Email Address and click Update
• You will be sent a verification email with a unique code on this email
• Enter the unique code in the popup and verify your email