You can upgrade or downgrade your Zonka plan anytime from your Web Panel account located at https://web.zonkafeedback.com. 

Upgrading your Zonka Plan

1. Go to Company Subscription from the Settings icon on the top right-hand corner.
2. In the Overview Tab, you will see details of your current subscription. Click on Upgrade button in Plan Type. Alternatively, you will see an Upgrade button on the navigation header and you can click on that Upgrade button to Upgrade as well.
3. Choose from the available Plans - Starter Plan, Advanced Plan, Professional Plan, Max Plan
4. A new window will open to capture details. Enter the number of locations, Contact Information and Mailing Address, and choose a Payment Method.
5. Click on Next to enter your payment details.
6. Enter your Credit Card or PayPal details for payment.
7. Once done, click on the Complete Order button to make payment.

Downgrading your Zonka Plan

1. Go to Company Subscription from the Settings icon on the top right-hand corner.
2. In the Overview Tab, you will see details of your current subscription. Click on Upgrade/Downgrade button in Plan Type. 
3. Choose from the available Plans - Starter Plan, Advanced Plan, Professional Plan, Max Plan
4. A new window will open to capture details, if not already filled earlier. Enter the number of locations, Contact Information and Mailing Address, and choose a Payment Method. 
5. Click on Next to enter your payment details. 
6. Enter your Credit Card or PayPal details for payment. 
7. Once done, click on the Complete Order button to make payment.