You can upgrade or downgrade your Zonka plan anytime from your Web Panel account located at https://web.zonkafeedback.com.
Upgrading your Plan
- Go to Subscriptions from the top right Account drop-down.
- On the Plans tab click Change against your existing Plan name
- This will open a Plan page which from which you can select the desired plan to upgrade to and click on Upgrade.
- Next, you will be prompted with a pop-up showing the cost of the new plan and the total cost you will need to pay now to upgrade. You can also add/remove add-on locations at this point.
- Click on Upgrade to initiate the upgrade process and your plan will be upgraded immediately.
- You will be receiving a confirmation mail on your registered email id.
Downgrading your Plan
- Go to Subscriptions from the top right Account drop-down.
- On the Plans tab click Change against your existing Plan name
- This will open a Plan page which from which you can select the desired plan to Downgrade to and click Downgrade on that plan
- Next, you will be prompted with a pop-up showing the cost of the new plan and the total cost. You can also add/remove add-on locations at this point.
- Click on Downgrade to initiate the Downgrade process
Add-on-Locations
You can purchase additional locations as add-ons on top of your subscriptions.
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